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Review content:
I had a horrible experience there. Not about the doc or the surgery. They were great. \r
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I was fooled by the sales guy over and over again. He got me in to do the surgery at $800 cheaper than original quote since I found a better deal elsewhere. But, 5 min before my surgery, when I was ready to pay, he wanted the original quote! What is his excuse? He said that the other place I found was offering a different technology, so it's like comparing Apples to Oranges. Why didn't he confirm that before asking me to schedule for the surgery? Worse yet, after he spoke with his ""manager"", he said that his cost to do my LASIK is $200 more than the quote we agreed on! So, how could he have agreed to do the surgery at below his cost? He thought I was retarded or he just doesn't know how to do business? \r
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Furthermore, someone else wrote a review on y.e.l.p., and he literally accused me of writing the review, and then tried to buy off my supposed review. When I told him it wasn't him or my family that wrote it, and when he is finally convinced I was speaking the truth, he just said bye. During this conversation, I specifically told him I was not happy with the experience b/c I feel like this was bait and switch. Just b/c I didn't write a review, he didn't want to do anything to make my experience better. \r
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Well, now here is my review. I don't expect I will get my money back. But at least the general public knows, and will make a wise decision. \r
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UPDATE - \r
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I was stopped by another sales guy during my follow up since he showed interested in hearing my story. But soon, I felt like I was being brushed off b/c he kept on emphasizing that all I should really think about is how successful my surgery was. I said yes, I am happy so far with the surgery, but thought... if the surgery wasn't successful, you think I would be this calm sitting in front of you and not suing your practice? Well, since I feel he didn't want to listen anymore, and I get nothing out of it, I left the office unhappy again. \r
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I decided to let this go afterwards because I just want to move on. Again, I do want to say that the doctors were extremely nice and I was very satisfied with them... just not with their sales team at all. \r
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Fast forward to November. My vision is no longer as good as when I first did my surgery, but that may be due to different reasons. I have not made appts for follow ups because I am too busy to make the 2 hour drive, and I also did not want to be talked by another sales guy again, although the latter is not the main reason. \r
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I am now receiving an attorney letter from them, saying that my reviews and posts were false accusations and being defamatory toward their client. I will be replying to them, asking them which part was misleading and false? I will and have removed names and exact prices since I do understand it may be a bit too much, but the reason why I put them up before was so people know it is TRUE, and I am not making things up. \r
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