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Businiess name:
All State Van Lines Relocation, Inc.
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Review by:
Guest
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Review content:
While our things were delivered to our address, they were delivered outside of the window, by about 3 days. I understand that it is a window, but the moving agent was unable to give us any information during the two week window because she was not getting the information from the driver's agent. This was unacceptable for our moving situation (moving across the US). Despite this, the moving agent seemed to be doing all that she could, and in the end, we did receive our items. The moving agent was very nice & patient with us. She was also able to assist us with certain requests we made due to the disappointments we encountered. There was one item missing, and the bookcase was damaged. However, the putting items into the truck as well as unloaded at delivery site was quick and efficient. Overall, customer service was satisfactory and we are happy to have our cargo delivered to us. This moving company was better than ones we had used in the past, and were able to accomodate us.
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