Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Benjamin Franklin Plumbing
Review by:  citysearch c.
Review content: 
Installation of kitchen faucet on a Thursday; needed a different fitting. Had to order part, Didn't hear anything until Tuesday AM to say they were on their way. Ed Waterfall arrived - told me the installation would be $375 - this after I had not been given any estimate at all. Ed could see I was extremely upset, put me on the phone with original installer, Jerry. No satisfaction there - Ed called his boss who took the price down to $275 and waived the service call fee. Still think that was HUGELY expensive to install a faucet even with changing a fitting but that was not Ed's fault.. He did a wonderful job on the installation and thoroughly cleaned up after himself. If not for Ed's sensitivity I would have been calling another plumber. I deserved to have had a rough estimate of the price before they came back out. I'd recommend Ed any day - the company - not so much

Reasons for reporting (512 characters left):
 or  Cancel