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Businiess name:
Fred & Steve's Steakhouse
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Review by:
citysearch c.
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Review content:
What a dissappointment. I rated 1-star because it wouldn't let me rate 0-stars. I had much higher expectations for Fred and Steves. The service was atrocious. We arrived 15-mins before our reservation - checked in with the Maitre de and decided to have some drinks. We eventually had to remind them that we were there. We finally got seated in the back most room. The room had 5 waitresses buzzing around the tables. You'd think one would come over and greet us - after like 15mins of just sitting there I had to ask for a waitress as one cruised by. She apologized and offered to take our order - we had to ask for the specials. I ordered the 14oz filet, cooked medium, butterflied with au poive sauce, my wife got the filet special, medium well. It took another 20-mins before we saw our server again. She apologized again and said its coming. Food arrives - wifes dish is great, my dish is undercooked (nearly raw), not butterflied and no au poive. The waitress apologizes and takes it back. 5-mins later it re-arrives - cooked as I like, but still no butterfly and no au poive sauce. I get the au poive sauce on the side but elect not to ask for a cut worried it'll take forever. The food was excellent. Nice tender steak. When we finish, too full to get dessert, so we ask for the bill. It comes with an $8.00 chocolate cake on the charge. The waitress removes it. Bill was $130. I leave what I believe is a $15 tip and a note explaining Service Needs Improvement. The next day I look at my receipt and notice another $22.00 service / tip that had been included in the price before my tip. I think she mixed up the bills from another table.\r
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As I said, food was really good once we got it, but service was terrible.\r
I will never go back. Too bad - it had so much potential.\r
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Pros: Good food
Cons: Absolutely terrible service
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