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Businiess name:
Weekend Maids
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Review by:
citysearch c.
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Review content:
That is what happend to me,
2 weeks ago, after the cleaning service, the settlement department called me and require me to give them my credit card informations because the maids claims you didnt pay them. " we were trying to charge you for the $69, but your expiration date has expired can you please call us back"
Which obviously I did in cash because it is the way I choose to pay while settling the appointment on the phone. Thank God I kept the pink sheet the maid gave me after the cleaning as a requirement of the payment. The invoice stated that I own 69 which is a fixed price, for ( 1hr/2 maids and nor more!!!), also on this pink sheet it is stipulated that *Payment is due immediately after service. so OF COURSE I DID PAY FOR THE SERVICE. Otherwise the Maid would have call their office right the way or I would have receive a call in the next days, not 2 weeks after the service! But apparently it is not all:
The day of the cleaning, the maids also told me " we are running out of time, we cannot clean a part of kitchen, as the microwave..." I say its is ok and I also went to throw the trash by myself.
Today during our conversation on the phone, the operator of Weekend maids said: " they stay more than an hours, and also you did not pay them, so I need your credit card number to charge you"
In fact, not only they accused me not to have paid, but also I understand that I did kind force them to stay more than the time required ????? I dont get it! .. In anyway I did ask them to stay more or force them. Since when customer should chronometer the work of the maids? I dont get it. I am a 23 years old foreign and full time student, so I dont work to pay my bills (because it is illegal as a foreign student), I pay my bills with money that my parents grants me. Also I cannot stand giving away money for free and unfaire purpose !! those maids could have been like my mother, I usually dont hire maids, but moreover I surly usually dont stile people. It was only for a move in cleaning. I am in rage for the injustice there!! I am aware of my consumer rights and duties I did completely perform them, and I will not stop to perform my rights as a consumer and duties to face dishonest people if Weekend Maid don't perform their duties and regulate their own internal problems, and keep them internal!
I sent the picture of the invoice as a proof of my payment. I feel very disappointed if my money went directly in the pockets of the maids and they accused me of non payments! Let see how the manager will manage the inconvenience.
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