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Businiess name:
D'Ambrosio Eye Care
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Review by:
citysearch c.
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Review content:
If you enjoy feeling like a number and want to be coerced into signing a contract you don't need or want, then this is the practice for you. I was interested in getting contact lens for occasional use and was given a pair to try out in the office. I liked them, but refused to sign a contact mandating that I attend an informational class--cost $139.00 When I told the doctor I didn't need instructions (I had worn contacts for many years previously), he insisted it was out of his hands. He put the contract in front of me and told me to sign. I refused, and he got visibly angry. He made me take out the trial pair of lens and throw them in the trash!! I don't mind paying for trial lenses or even purchasing them through the doctor, but to be made to fork over $139 for an unnecessary class first is ridiculous.
I was also told to come early to fill out paper work, but the receptionist kept me waiting at the desk for a long time while she organized her files. When she finally got around to me (there was a line formed behind me at this point), I asked her if I should fill out the paperwork now. No, she said. You can do that later. Then why was I asked to come in early, I wondered?
When I went to pick out frames, the staff member told me that they didn't accept insurance and would have to pay full price. (huh?) At check out, I was required to give out health insurance information I had already provided.
This practice has all the trappings of a highly efficient industry--they certainly have enough staff in matching colorful outfits---but it is a poorly run business that does not respect the customer at any level.
Do not waste your time when there are plenty of smaller practices who, I'm sure, will welcome your business.
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