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Businiess name:
Royal Oak Medical Ctr
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Review by:
citysearch c.
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Review content:
I went there for major back pain, I decided to go to ROMC instead of the ER because I thought I would get faster medical attention. I was WRONG. I t turned out I had a kidney infection and was passing some stones. I waited for 4 hours before I was even brought back into the exam room. There I was treated rudley by the medical assistant, which I also am a certified medical assistant. SHe didn't wash her hands before she slamed the thermomerter into my mouth. There I waited another hour brfore the Dr. came in. She was nice and listened to me. I ended up having to get rocephin injections for 3 days in a row, so for 3 days I had to return there to get another injection. I only went twice becasue the second time I went the Medical assistant administered the injection on top of my sciatic nerve and then reapplied alcohol to my injection site. I was so upset that my husband had to restrain me from grabbing the MA. If I were to do that at my job, I'd by fired, but then again I work at a doctors office were we are all certified and can speak proper english. I made multiple complaints to the management and it turns out she still works there. I would not recomend this place to any one. The staff is rude and unperfessional. If I were the Senior doctor I would consider hireing a staff that can speak english, isn't rude and are education on were to give proper injections. I will never return to that office.
Pros: Can't think of any
Cons: Waited for a total of 5 hours before seen by a Doctor & rude staff
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