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Businiess name:
Leif's Auto Collision
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Review by:
citysearch c.
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Review content:
During the snow and ice storm we experience in Portland, my 2008 Honda Pilot was hit by a tree limb which dented and scratched my car. I waited until spring to get it repaired just in case another storm might damage more of my car. I took my car to a body shop for an estimate and arranged to have it reparied. However, when the time came for the repair they did not have a loaner car for me and said they would call me when one became available. That was two months ago, and I never have heard back from them. \r
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Thus, when I saw Leif's Auto Collision Centers on TV and looked on the web I was delighted to leran that there was a Lake Oswego location and a gas coupon and assistance with the deductible, and loaner or rental cars on site! How could I go wrong?!! I had such a pleasant experience meeting the Lake Oswego sales representative. It was an immediate affirmation of knowing that I as the customer was truly welcomed! From the start the sales representative told me exactly what would happen to my car, and called me during the process to advise me how it was progressing. She gave me information about cashing the insurance check. I felt well informed throughout the entire process. The sales representative always had a smile in her voice that reassured me. \r
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I feel fortunate that I discovered the difference with Leif's. Thank Leif's for providing such excellent customer service. It is so rare these days in business to be treated with a caring attitude and that the customer really does matter. Thank you to the Sales representative at Lake Oswego for making me feel that my business was important to Leif's Auto Collision Centers!
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