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Businiess name:
Automax Framingham
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Review by:
citysearch c.
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Review content:
My husband and I put a deposit on an MDX. After waiting 3 1/2 weeks for a title to come in, we went to pick up the car. Thank God we looked at it before signing the papers. There were huge scratches on the windshield, the side had been sideswiped, there were more chips in the paint than I could count and one alloy wheel had scratches and chips on it. The loose door and mirror had also not been fixed as requested. The salesman tried to tell us that this was the condition of the car when we saw it. (He forgot that he inspected the car before and after we test drove it to make sure no scratches or dents where on the vehicle.) He tried to say the the scratches on the windshield were from windshield wipers, however they ran vertical from top to bottom - not horizontal. The salesman got extremely defensive when we asked what happened. He stated ""you are not buying a new car"". We said that was correct but we wanted the car we put the deposit on. The manager said (after much discussion) that the paint, loose door and mirror would be fixed but he was unwilling to fix the windshield. He told us to claim it under our insurance. When we told him that the car was in his possession when this happened and he said ""it won't cost you anything, just claim it on your insurance."" Since we did not want to commit fraud, we declined the vehicle.
Cons: ALL
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