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Businiess name:
Doors Direct
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Review by:
citysearch c.
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Review content:
Ordered by phone after extensive research. Person I spoke with answered all questions, and got through the purchase process as quick as I wanted to go. A minor typo in the original invoice was corrected immediately. Shipping was very quick to Northern Washington State.
Install took the entire day, but most of that was framing the garage. The door install itself was about 30 minutes. My door was 8'x8' and was WAY heavier to lift and put in place than the installers in the video made it look. The height added to the difficulty. Still, two of us did it.
Instructions were overy complicated and confusing in parts. Some instructions were not quite clear. Would have liked a simple one-page how-to for typical installs. I'm sure customer service would have been able to help, but I was in a remote location (cottage) with no mobile phone service for 35 miles.
Did not like that I had to drill holes in my new door to install the draft seal.
Overall, I would recommend Buy Doors Direct.
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