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Businiess name:
Doors Direct
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Review by:
citysearch c.
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Review content:
I built a metal building on my property as a garage.
The supplier wanted an astronomical amount to include a door at the time I purchased the building.
Searching online turned up many options and it was difficult to wade through all the different suppliers to find one that had exactly what I needed and would treat me like a customer not just a business with a PO.
I had a few emails and phone calls to get my facts in order and ended up purchasing a roll up style metal door.
I paid for multiple upgrades to have the electric opener, remote control, safety sensors and weather seals.
My order was received in perfect condition.
Mechanical install of the door was easy and straight forward.
Wiring the various electronics together was not difficult but it was not clearly documented.
The python opener was sold as a separate add on so i had to call Janus directly for tech support.
OI was given the lead support techs cell phone number as a direct contact even to be used over the weekend when I would be installed and wiring my controls.
Jake was a huge help when I could not get the safety sensors to operate correctly.
It was a single setting on a jumper that had to be switched and it ended being the opposite of what was printed in the vague instructions.
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