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Businiess name:
Enchanted Florist
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Review by:
citysearch c.
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Review content:
This place is all around aweful! The were very misleading, delivered the wrong item & were VERY rude. \r
I get a call from the shop asking why I refused delivery. I told her it wasn't the Victorian colors I ordered she said "Explain what Victorian colors are" If she didn't know then shouldn't she have asked before making the order? She told me that they couldn't do another delivery that day, & I asked if I could come pick it up later as it would be hard to get an arrangement the day before the services especially with all my other responsibilities that go along with coordinating a funeral. She said they wouldn't be able to do it, I should just take the one they made. So I told her I wanted a refund. She Literally started LAUGHING at me. I told her I wasn't paying $188.00 for something I didn't order & how dare she LAUGH AT ME WHEN MY MOTHER JUST DIED. I said "you need to refund my money" She stared laughing again & sarcastically said "Ok then, Bye" and hung up abruptly.
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