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Businiess name:
Dickson Animal Clinic Pa
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Review by:
citysearch c.
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Review content:
I agree that the front desk staff needs to work on their customer service skills. They're not very friendly. And on one occasion I went in to purchase heartworm preventative for my dog. I gave the person at the counter the dosage I wanted to buy and she took it upon herself to give me (and charge me for) the additional dosage that she thought I needed for my dog's size. She didn't tell me she was doing that, she didn't ask if I had the additional at home, nor if I realized my dog weighed more than the dosage I purchased. It just so happened that Dr. Hovis OK'd the dosage I was buying. I also don't like that their front counter is much too high and makes it difficult to use to write a check. But it's not all bad - I like Dr. Hovis a lot. On my first visit he gave me his cell phone number in case I had any questions or concerns. That proved he has his patients' best interests at heart.
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