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Businiess name:
Dallas North Aquarium
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Review by:
citysearch c.
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Review content:
As some others have indicated on their recent reviews, Dallas North Aquarium's service is a complete joke! The first several years with them were pretty positive from both a livestock and service perspective. We probably spent over $10,000 with these clowns over the years. The following is a synopsis of what we learned and what happened to us over a 6 year period of time. So before you spend a bunch of money with them and get screwed read the following VERY CAREFULLY.
1) Service kids showing up without an appointment - Over the first few years, it didn't seem that big of a deal. But over time a pattern of behavior emerges that makes is very obvious there is no mistake. It is a simple unabashed, covert smoke and mirrors routine to increase revenue. As they "just happen to be in the area" they thought they would stop by and see if we needed service or "we had you down for an appointment routine." The net of it is the service department is run by a guy named Charlie who will try
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