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Businiess name:
Colonial Marble & Granite
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Review by:
citysearch c.
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Review content:
I feel obligated to let other potential customers know that, depending on the installation team, the work may turn out to be worse than mediocre. In my case wood work was distroyed, holes were made in the wall, the silicone was not placed proberly, the gaps were filled with transparent silicone, accentuating areas of imperfection, and the furniture and pans and pots were all covered in dust. They called it incidental damage. When the carpenter was finally sent in order to repeir the wood work, he had not been given enough wood and used some wood he found in my garage. He profusely apologized for the unprofessional work and explained that this company has been growing too fast, and that customer service is starting to suffer as a result. The backsplash was done so horrendously that I had it removed, after being promised that I would get reimbursed. I am still, after 3 months, waiting for the reimbursement. Also, they put more seams in the granite that I was told.
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