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Businiess name:  Benchmark Parts Today
Review by:  citysearch c.
Review content: 
First let me be clear and say that this review is not towards the technician. The TECH was professional, courteous and a pleasure to deal with.\r \r The management of this business is another story.\r \r First they Quoted me a complete price for repair plus parts which i paid in full when the tech came to do the initial diagnosis.\r \r A week later i got a phone call explaining that the wrong part had been ordered (no mention of price change) and that they needed to reschedule.\r I reschedule the appointment to Thursday from 4 to 6 pm.\r \r I took an hour off from work to make it home by 4. At 6:45 PM i got a call saying that the technicians was 45 minutes away from my house. I told them to reschedule.\r \r They finally came to install the part, only now i find out that the correct part is an additional 76 dollars and i owe them some money. When I was CLEARLY told when I paid in full the first time (2 weeks ago now) that I would not owe them anything else.\r The technician was kind enough to call

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