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Businiess name:
Windcrest Animal Hospital
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Review by:
citysearch c.
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Review content:
Do not go to this animal hospital unless you want to be treated so poorly that you feel upset and miserable. This organization provides medical care, but No customer service or care. All they think about is money. It is a pity that their vets are fine but their staff’s level is so poor. My cat had a surgery and they delayed surgery without notifying me/owner, did not call me about my cat’s status in ICU, did not return my calls, if they did, they keep calling to the number that I asked NOT to. As a result, the communication was so delayed that I had worried about my cat’s status. This happened so many times, I did not get a return call to the correct phone number, that I claimed this to the staff. They said “the customer care personnel will call you tomorrow”. No body called me. I expressed my complaints in writing three times however no response made. After two months, they finally got back to me, because a customer care personnel “accidentally found my fax on the fax mach
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