Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ghent Family Dentistry: Cauthen Ruth F DDS
|
|
Review by:
citysearch c.
|
|
Review content:
The whole office is terrible! Don't be fooled by their beautifully decorated waiting area. The billing staff has some outrageous way to calculate co-pay where you end up paying 75% of the procedure up front even though my insurance covered 90%. This left my husband and I with a huge credit on their books which, till now (from January), they still have not returned despite my many calls to their office (something about an offsite bookkeeper which means an avg waiting period of 4 weeks to get a refund check--BS if you ask me since I've been waiting MONTHS). For our actual visits the dentists did the work on us and rarely explained what they were doing and only told you at the very end what they recommended. They told my husband he had 6 cavities and that I had 4. After getting tired of their billing procedures (and reading some reviews here) we went to another dentist for a second opinion and it turns out he only had 2 and I had ZERO cavities. Unfortunately a few of the 'cavities' had already been filled with this office. Even now my husband has terrible pains from the fillings which were not set correctly. We will be going to our new dentist this month to have them redone (more unnecessary expenses). All that said, there is one other dentist working there (who does not have the Cauthen name). She was very professional and great at explaining. She should definitely get out of that office. Considering all the faults with this dental office, my husband and I couldn't justify staying with this office for this one dentist. I would definitely not recommend this place. I am going to call their office again today to ask about when the check for our balance will be sent to us. I will wait a bit longer before putting it in writing and consulting a lawyer.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|