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Businiess name:
Solinsky, Alan E, Md - Solinsky Eye Care Llc
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Review by:
citysearch c.
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Review content:
I went to Solinkys Eye Clinic for an eye check up - and have been having problems with my eyes and bills ever since. \r
At the first go, the gave me the wrong prescription. They also billed me to the wrong insurer. I had to make several phone calls and personal visits to get my insurer information correct - there are just too many different people answering the phone, who do not look back through the records, so I had to explain the issue multiple times. And none of them knew what was covered by my insurance company. I had to conference my insurance agent with them to convince them. In the mean time, my eye problems continued, and I went for a follow up checkup. A different doctor looked at my eyes this time and found that they had made a mistake and had given me the wrong prescription. They corrected the prescription, but would not refund me for the wrong contact lenses I had to buy because of the wrong prescription. To top it all, they once again billed the wrong insurer for my follow up appointment... i am yet to resolve that.. I think I may have to spend a lot more time calling them.. I am writing this review so people are forewarned - Solinsky's eye clinic staff do not understand insurance policies, and they are too busy for their patients. Be prepared to spend a lot of time to deal with issues.
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