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Businiess name:
Ierna’s Heating & Cooling
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Review by:
citysearch c.
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Review content:
GREAT SERVICE; I called early in the morning because my oustside unit stopped working and caused the air to blow warm. The girl who answered the phone took my information and told me that they would be by later in the day and that they would call at least 30min before arrival. I received a call from the service guy in the afternoon telling me that he would be by around 6:30-7pm and asked if that was acceptable (I'm sure they're SWAMPED in the Summer). Running late, Matt called me about 6:45pm telling me he would be closer to 7:15pm and he was right on time. He was VERY polite and quickly repaired my unit explaining exactly what he was doing as he went. He gave me advice on how to make sure my unit was well maintained, but wasn't trying to ""sell me"" on their maintenance service...just giving me good advice.
I think it's laughable that people have given Ierna bad reviews due to the obviously second rate compaines they went with not getting proper permits. Guess what people, if the company you went with did the job ""above board"", you wouldn't have any issues!!!
I had a good experience and would definitely use their services again, although I hope it's YEARS down the road.....Thanks Matt and Ierna!!!
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