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Businiess name:
Pine Banks Animal Hospital & Kennels
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Review by:
citysearch c.
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Review content:
I brought my cat in with a broken dewclaw on her left paw. This place was horribly dirty with floors that clearly hadn't been washed in a long time as there was fur everywhere and pet nail clippings all over surfaces.
Dr. Chopra was not only late for the visit, but he came in and was very rough in how he handled our cat which completely stressed her out. He then preceded to put us in a panic by telling us that this was a super serious injury. He told us he was going to bandage her paw and give her an antibiotic. So, he took her into another room and all we could hear was our screaming and crying. When he brought her back, we realize that her other paw was now bleeding (he had broken claws on her other paw while he struggled with her).
After seeing her other paw was now bleeding, the Dr. walked away and just handed the cat to the assistant to deal with. At this point we left because we didn't want them touching her anymore.
We got wonderful care at Mass Vet Referral in Woburn, who told us that this injury was not a big deal and that the other vet had clearly mishandled the situation.
Overall Point: Go elsewhere if you love your pets and don't want them misdiagnosed and mistreated. These people are rude and completely unprofessional!
Cons: Dirty, Unprofessional, Likely Malpractice
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