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Businiess name:
Mercedes Benz of Freehold
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Review by:
citysearch c.
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Review content:
I will never buy a Mercedes from this dealership again. I purchased a 2013 GLK350. All they care about is selling the car. I live over 50 miles from the dealership and twice the car was not ready and had to come back. I was kept waiting twice over an hour for paperwork. No one even offered me a cup of coffee or a drink of water they just left me sitting. I had to go and find someone to find they forgot about me and were with another customer. They could not get the bluetooth to work so they told me to go home and ""work with it"" It still doesn't work. The car was suppose to come in with Pirelli tires per the salesmen. It came in with factory Continental tries. I had to buy upgraded Michelin tires for a discounted rate of $800. And then they denied they never told me the car would have Pirelli tires. I sure didn't make it up! All in all a very bad experience and it was my 2nd car I purchased from them and my last. Not even a follow up. I dread even having to to there for service. I dislike the car so much from my experience I am thinking of getting rid of it.
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