Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Factory Builder Stores
|
|
Review by:
citysearch c.
|
|
Review content:
Most horrible experience ever. Called and received a quote for a tub with jets .. Sales person gave us a quote , sent us a picture with specs and had a salesperson walk us through there website to view the tub.. All which had jets... So we purchased the tub from them..had to wait 3weeks for it to arrive. Had to pay some one 80.00 to go and pick the tub up from Houston ( live in Beaumont area)... When we received the tub it wasn't the correct one. Had no jets just a big soaker tub.... Well now they refuse to take responsibility for there mistake and want to charge us a 25 percent restocking fee.. Which we have the email they sent with the picture with jets... After a week finally talk to a manager who then didn't return my call... Had to call him 2 days later.. And the outcome is they will take the tub back and give us a refund but we are having to drive all the way back to Houston to return it.. The point is I could of went to Lowes locally and purchased a jetted garden tub for the price they want for the correct tub and didn't have to wait for 3 weeks or pay someone to go pick up the tub. Very inconsiderate company .. Didn't care they gave incorrect information or in-convinced us.. Wouldn't recommend doing business with this company ever...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|