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Businiess name:
Casa Grande Internet
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Review by:
citysearch c.
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Review content:
Casa Grand Internet is the biggest waste of money. I had Wavevision and was having problems with poor internet speeds, but was consistently getting speeds in the 1-2mbps range. So I tried switching over to Casa Grand Internet. The manager I spoke to said their latency is on par with cable companies and they offer up to 9mbps. He went on to say their equipment is so much better than Wavevision’s as well. Well, the nightmare begins almost immediately (I really had a nightmare about it that same night). Although they say up to 9mbps, they only guarantee 1mbps and “bursts” up to 9mbps. In the afternoon (4PM) I began seeing speeds under 1mbps, with occasionally “bursts” of speed between 5-6mbps. That persisted off and on through the evening. It took my 10 minutes to watch a 30 second YouTube video. Sadly, I didn’t read some negative reviews that were already circulating on the internet about the same issues with Casa Grande Internet. When I called to cancel, the person on the phone said they were getting 11mbps (10AM). Yeah, maybe so, when everyone is at work and no one is using up their internet. Anyway, the representative had a poor attitude and basically inferred there was nothing wrong with anything on their end it must be my router. B.S.! Don’t waste your time folks….I went to Airebeam who has 24/7 tech support, free installation and great internet speeds.
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