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Businiess name:
Coit Drapery & Carpet Cleaners
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Review by:
citysearch c.
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Review content:
The first time I had COIT clean my carpet I was not at all satified. I should have called, however, I did not. When I was called about a promotion the company was having, I told the person, very pleasant, about my first experience. I was very pleased with her attitude, so I scheduled an appointment to have my carpet cleaned and a hole, which was made by my dog, repaired. A service man came out to look at the repair needed to be done and the cleaning; gave me an estimate. I scheduled an appointment, which I had to reschedule. The second cleaning was above my expectation since it was very dirty due to not being cleaned properly the first time. The repair job was okay, as I look at it each daym it probably could have been better, however, I do not know with what the gentlemen had to work. The service man did not complete the area, so I called. I am sure it was overlooked. This was taken care of immedately to my satifaction. All in all I am satisfied. The second service man was very professional. He took his time doing the repair work and took some pride in cleaning the carpet to my satisfaction and his own. Good for company and the customer!The entire personel were very professional and helpful---trying to please and see that everything was done to my satisfaction.
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