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Businiess name:
Firestone Complete Auto Care
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Review by:
citysearch c.
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Review content:
I went in during my lunch hour to get my spare tire replaced after a blowout.
The service manager said it would take about 45 minutes to get the tire replaced.
They pulled it in within a few minutes and started a courtesy check under the hood.
I let the manager know I didn't need the courtesy check, I had just spent $5000 at the dealership and didn't have all day.He didn't like that.But did say he stopped the courtesy check.
I was planning to just get a tire and go right back to work so I didn't take may laptop bag with laptop inside from my vehicle.
My vehicle was in the shop bay for 2.5 hours to get a tire they had in stock put on.
After going back to work and opening up my laptop I noticed it had acquired greasy finger prints on several of the keys since going into Firestone.
Now my $900 laptop has oil stained fingerprints on several of the keys. I can't get the oil to rub off completely. Now everytime I use my laptop I am reminded of the Customer No Service I received at the Firestone at 5410 N Macarthur Blvd, Irving, Tx
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