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Businiess name:
A-1 Saw Services
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Review by:
citysearch c.
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Review content:
I took my string trimmer in for repair. I had ripped the hoses off between the gas tank and the carburator. I picked it up from repair to take it home and find that is still did not work.
When I said it was obvious they did not even test start it to see if the repairs worked the response was ""You did not ask us to.""
Now I was an automobile mechanic for a number of years and I did not do an oil change or even a spark plug change without test starting the vehicle.before giving it back to a customer, so that kind of irked me.
They told me to come back on Friday to pick it up and when I asked for it they said it was not ready. in fact I could see it was still in the same spot untouched from when I dropped it off on Tuesday. They said it would be ready at 4pm. I decided I did not need the frustration of having it not ready yet so I waited till Saturday to pick it up and now its not going to be ready till Monday.
I will never do business with these people again.
edit 5/18/09 brought it home again and tried it and it still won't run.
I paid for a carb rebuild that I am pretty sure it did not need.
When I originally took it in the pump bulb to start the fuel flow only pumped air. It does pump fuel now so I am pretty sure they fixed the original problem.
Now the carb job they did to cover their first messed up repair is bad.
Pros: Close to my house
Cons: Made no attempt to practice any level of customer service.
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