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Businiess name:
Carpet Source
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Review by:
citysearch c.
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Review content:
We went shopping for carpet at Lowe's and at Home Depot because of their convenient hours, little did we know that we would be quickly disappointed with the level of service just making a carpet selection let alone a charge to come do an estimate.
We then went online and searched for people in Albuquerque that provide carpeting and found Carpet Source, what got my attention was the Angie's list award and all of the great reviews, at first I thought it was too good to be true.
After making the initial phone call to schedule the appointment with the lovely girl that answered the phone, I knew I was taking to the right place just by the warmth in her voice. The appointment was made, and on the day they were coming out they also called out of courtesy to let us know that they were running 15 minutes behind, which is unheard of Albuquerque!
Now the estimator/owner arrives, and we felt even more comfortable in his confidence to be able to help us get what we wanted at a reasonable price and the timeframe we were asking for. :-)
The carpet has now been installed for two weeks the experience was much like an "Apple type"experience (I work at the Apple store), with high level quality, great warranties and superior communication skills. I'll admit we had a few small hiccups along the way, but nothing terrible; little things that were unavoidable to Carpet Source, like the manufacturer delaying the shipment a couple days due to a holiday.
All in all, we are extremely pleased with the installers, the girl at the front desk, the estimator/owner, and reasonable price. I highly recommend to anyone!
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