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Businiess name:
Dick Van Dyke Appliance World
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Review by:
citysearch c.
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Review content:
The sales and installation personnel were excellent. The scheduling and actual installation experiences were also great. We have but one negative for you to watch for in the future. When the installer brought our range into the house, he put several large, deep gouges in the framing of our back door. It will cause me a good bit of work to patch, sand & paint these spots. Greater care is needed when getting the appliances through the door.
RESPONSE FROM Dick Van Dyke Appliance World:
Mr. Fry,
We want our sales and installation processes to be a positive experience for our customers'. I am sorry that we caused some minor damage to your doorway during the installation of your range. I will have our customer service department call you to discuss the damage. We thank you for your patronage and will be contacting you in the next few days.
Sincerely,
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
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