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Businiess name:
Greenberg Martin P Dds
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Review by:
citysearch c.
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Review content:
While my experience with the getting my teeth cleaned and initial consultation visits have gone well, there is something lacking in the way they manage this office. You can't get them to answer the phone! Or return calls!! I accidently missed a consulation appointment - so I have been trying to call and reschedule it - and no one ever answers the phone! I left a message to call me back to reschedule twice - no call back. If you try the General Dentistry prompt, if there is no answer after a few rings, you go right back to the Main Menu on the conversant - you even have to do a different prompt to leave a message!! Very unprofessional. With the amount of money you guys make, you can at least afford a system that puts people on hold until someone can answer the phone - leaving a message should be an OPTION, not the norm - especially if you aren't even going to bother to return any messages that are left!
Pros: Dentists and Assistants are very nice
Cons: Office Management seems lacking
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