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Businiess name:
Gold Key Motors
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Review by:
citysearch c.
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Review content:
I called to see if 97 EXPEDITION was still there. They said ‘mint cond inside/out, won’t be disappointed’. I was 75 miles away and they wanted $600 to hold until I got there. When I saw it, the Expedition was nothing like pictures on website or what they said. I asked for $600 to be put back on card. They said ‘non refundable and I would loose the $600 making me feel obligated to buy. While I was trying to find something else, they ran my debit card. AFTER I DID NOT WANT EXPEDITION (BAIT) I ended up getting an Explorer that had no options or style I wanted. They demanded another $1700 cash and I signed contract (SWITCH)\r
30 mi from dealership heading home on I5, I was putting on gas but Explorer was not moving. Lewey ask if I had AAA then sent 2 shop guys with p/u and dolly. They tow to next exit called Lewey then told me transmission out needs replaced. He will call me.\r
I gave them chance to do what was right, refund my full $2300 as the $600 was only authorized for hold of Expedition and they cannot demand cash payment to hold then threat not to return without contract. Lewey was on 3 way with me and bank. He said $600 was hold EXPLOYER, I paid $1700 cash and signed contract and I’m crazy. They must have forgotten, I have printed ad from their website of EXPEDITION dated 2/22 with written notes of what was said, what I needed and directions. I ALSO HAVE PRINT OUTS OF OTHER VEHICLES DATED 2/22 SHOWIN TYPE SIZE AND OPTIONS I WANTED AND THE EXPLORER HAD NOTHING I WANTED\r
So I’m out $2300 and no vehicle It may take time but I will get my full amount back. \r
DON’T TRUST ANYTHING THEY SAY. GET CAR FAX AND CHECK TITLE. \r
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