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Businiess name:
Del Mar Rug Gallery
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Review by:
citysearch c.
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Review content:
This was a complete shock when Mr. Bustani informed us that he had decided to go ahead and ""repair"" our carpets in addition to our request that was ONLY to wash them, based on his ""understanding"" that he had by talking to us! When asked how he got that ""understanding"", he responded that my wife had smiled when he had praised her for being a good negotiator! When we asked again would it not only make sense to have such an expensive order in writing, he immediately changed the subject to, ""Even if you are right, now that the ""work"" is accomplished, you have to pay for my workers' expenses.""\r
The facts are as follow:\r
1) There was absolutely No Verbal or Written order to repair our carpets,\r
2) There was absolutely no repair accomplished,\r
3) He only returned our carpets when he knew we had contacted San Clemente Police department to help us to get our carpets which he was refusing to give them back to us\r
4) He has been harassing us since then with threats of ""putting lean on our home"" and calling us and our friend to ""settle"" the case!!\r
5) His wife, Parisa, even though agreed that this was her husband's ""misunderstanding"", but is also playing the same corrupt role as her husband.\r
I strongly believe that this family is a disgrace to Persian community, dishonest and fraudulent business people, with a long history of law suits as we learned from several of our friends. Be aware and stay away from them!
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