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Businiess name:
Family Heating and Air Inc
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Review by:
citysearch c.
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Review content:
Called on a saturday night, heater was not working. A repairman came by about 7:00pm and said no way to get parts, but he'd come back on Monday. Monday came and went with no call no show. When I called Tuesday they gave excuses why he couldn't get parts, but didn't seem to have a reason why no one could call me.
Tuesday he came later than promised and installed 2 parts but refused to tell me the prices of the parts he installed. The heater didn't turn on the 1st time, but did the 2nd.
After a week the heater again didn't work, but the owner John demanded he be paid for coming out twice already. When I asked him, why he wanted to be paid for a heater that didn't work, he became upset. He then calmed down and said Tony would be out again on Tuesday at 6:00pm.
I came home early and sat in the living room(by the front door) from 5pm-8pm and no one showed up or called, again. My wife was also home at the time.
Today, Thursday, The owner called and left a message wanting my credit card number. When I called and spoke to Mike, he said that Tony was there and left a note on my door, because no one was home. When I asked for his state license # he said he didn't know, "that's not my department" and then asked why I was being so hard about this....
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