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Businiess name:
Le Central Affordable French
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Review by:
citysearch c.
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Review content:
Had a bad experience here last week. Nine of us went to Le Central for lunch. I order the ""French"" Dip sandwich which comes with their ""French"" onion soup for dipping instead of the usual au jus. The roast beef was EXTREMELY fatty. I had to take apart the sandwich to try to remove the fat and salvage what little lean meat there was. No actual slices of beef but rather small bits and pieces. I was not going to complain, but another member of the party remarked to the waitress that the salmon in his omelet did not taste good, and when the waitress returned and asked if everything else was ok, I told her that the beef in the French dip was very fatty. She ignored my complaint, so later when she came back to my end of the table, I asked her if they were going to compensate me and two others in my party, who by that time had also noticed the poor quality of the beef. She informed me that she had spoken to the manager and that the fattiness of the beef was acceptable according to their standards, and that roast beef is a ""fatty meat"". I told them that the beef was well below the standard I have found at other restaurants. (I am 55 years old and am no stranger to roast beef.) The manager came over and grudgingly offered me a complimentary dessert. When I told her that 3 of us had the same complaint she said we could SHARE one dessert. I was really offended, not only by the poor quality of the beef, but by the crude way in which they argued with my feedback, after asking more than once if everything (other than the bad salmon) was OK, and then being stingy with comping the dessert. We also noticed that the flavor of the French onion soup was unpleasant (old?). I've had some good meals at Le Central, but unless you enjoy fatty beef, skip the French Dip. Perhaps they should include in the menu description ""slow-roasted chips of fatty beef"", to assure the customer that is what they will get.
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