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Review content:
Be wary of this company. It expects you to be responsible for the condition of the apartment and the bills that you incur. I had an extremely high electric bill that jumped from $60 to $450 and they claimed that it was because of the windows around the apartment. Apparently, it is my responsibility to repair their poorly insulated apartment. \r
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Some background info: I am a resident at 912 N 10th Street, Apt 1. It is a one bedroom apartment and is in OK condition. Or so I thought. Sometime towards the end of 2012, my electric bill took a sudden leap from $60 to $250, then to $300+. At which time, I believed that it was due to me running the heater all the time. I will admit, I should have contacted them at this point as this was highly unusual based on my past experiences. In any case, the following month, I received an all time high bill of $480. I contacted Cole Property Management immediately and asked for assistance in finding out what the bill was. They sent an electrician who examined the furnace, and determined that my setting at ""80 degrees"" was too high and that a dirty filter was causing the ridiculous cost. After some debating, I realized there wasn't a whole lot I could argue against and decided to wait for the next month. I ensured my thermostat was below 70.\r
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Sure enough, my next bill was still $450, I saved $30, woopie! I contacted them again and this time, they claimed there was something wrong with the electric meter. I contacted Duke Energy, who came to my apartment and examined my meter, they detected nothing wrong and told me there is likely to be a faulty equipment that is causing the ludicrous bill. I told Cole Property Management what Duke Energy told me and they sent an electrician down the second time. He claims that he sees nothing wrong and continues to blame the windows for the cost, stating that the apartment loses a lot of heat due to the windows and that it causes the furnace to run continuously, which results in a high bill. Of course, I was unconvinced. There was unfortunately no way for me to determine if there was actually something faulty and if he fixed it, but decided not to tell me. Also, the property manager was not very literate and was often unable to comprehend the points I was trying to make. Unable to produce any evidence that there is faulty equipment, I decided that the best thing I could do is warn potential residents of this place. \r
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