Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
A/C Smart Cooling & Heating
|
|
Review by:
citysearch c.
|
|
Review content:
They don't return phone calls or show up with the right parts when they say they will. I have been living without a/c in my home for 5 days. They have no sense of urgency or concern.\r
\r
I called them on a Thursday. They sent someone out on Friday and got approval to do the work immediately. They said they would show up on Saturday - didn't show up and didn't call. When I called them Saturday after they failed to appear, they said it will be Monday between 12-5pm. They showed up around 6:15pm (without calling all day) with the wrong part. Said they would have to call around to find the part on Tuesday and didn't say when they would come back out to fix it. I called them multiple times Tuesday asking for an update and got the same response - we don't know. Finally, around 3:30pm, I talked to a supervisor who said they would arrive at 8am Wednesday. \r
\r
At 8:15am, I called the technician and was told it would be at least an hour before he arrived. I called the supervisor who said he should be there any minute. I informed the supervisor what the technician said. They are a joke of a company. The tech finally arrived at 9:30am, but didn't come to my door - just got his ladder and went on the roof.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|