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Businiess name:
Wallypark Valet
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Review by:
citysearch c.
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Review content:
I?ve parked with Seatac park for a number of years, for both business and pleasure. I?d gone without incident until a fall 2008 vacation to Hawaii. Upon getting dropped at our vehicle, we discovered that one of my bags was missing. Unfortunately, it was the bag that contained all of the souvenirs I?d purchased. Seatac Park could not locate the bag, which meant they?d given it somebody else. Needless to say, I contacted them regularly to see if it had been returned or they had located it. I was finally offered to park free on my next trip. I thought that fair enough, as accidents happen and although the items in the bag were incredibly important to me, it certainly could have been worse. Now, as I prepare for my next flight, I?ve emailed my contacts (Rich Connors, Owner and Dave Bass, Manger) asking about my ?free parking? on two separate occasions and have not even gotten a response. I?ve been completely dismissed, even having been a loyal customer for so long. You don?t really discover the quality of a business until there is an issue and it?s how they treat you at that time that defines them. I strongly recommend avoiding this company. I certainly will never park with them again and there are certainly many others to choose from.
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