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Businiess name:
ibi AVEDA Concept Salon
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Review by:
citysearch c.
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Review content:
First of all. I want to state that my hair was marvelous! Brook did a wonderful job, took her time and really listened to what I wanted while making helpful suggestions. I was so happy with how it had turned out but when I went to pay (mind you I had already paid 50 dollars toward their groupon that stated I'd receive $160 of my visit) I was informed that I'd have to pay another 50 dollars on top of my groupon. Which means my highlights and hair cut would have been $210...which they admittedly upsold because it was a 'groupon'. If you are going to change your fees on a person to person, discount to discount basis you should let your clients know what they are getting into beforehand. I would love to have my hair done again by Brook but honestly dont want to go back to that salon again because of they way they schemed with their groupon. Thanks again BROOK
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