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Businiess name:
Artu On Charles Street
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Review by:
citysearch c.
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Review content:
My girlfriend and I had gone here for a bottle of wine. We were charged for the wrong bottle and when we asked the 20/30-something bartender, she accused us of trying to scheme her. She was very rude to us and extremely unsympathetic, pouncing on us saying she would go get the camera and audio to let us hear ourselves what we had asked for. Never in my life have I been treated like this when out for a drink or dinner. The type of customer service this restaurant portrays is that of a trashy, dive bar. I let her know that we would no longer be coming back thanks to her attitude. I saw another review talking about anyone under 50 isn't treated with respect. I would absolutely agree with this. STAY AWAY from here unless you are over 50 and don't mind paying for something you didn't order!
Pros: wine selection
Cons: attitude from the bartender
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