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Businiess name:
Artu On Charles Street
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Review by:
citysearch c.
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Review content:
My wife and I spent three hours waiting to be seated. The hostess at the beginning of the evening told me that the wait to be seated will take less than an hour for two people. Every time that we inquired about the seat after the first hour we were told another 20 minutes. Everyone at the bar was seated. Walk-in's that arrived after us were seated. \r
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The only positive employee of this establishment was the bartenders. They did everything they could to accommodate my wife and I. The small appetizers that the bartenders brought to us were okay. So I can?t really comment on the food. \r
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This review is really aimed at the level of service provided by the hostess. All that I ask in a hostess is if I will not be seated at the restaurant because of reservations than please let me know so I can go elsewhere. We left at 10:30 without eating and pretty upset. This dinner was to celebrate our fifth anniversary. Instead of enjoying an evening with my wife, I had the worst experience in a restaurant of my life. If this review helps prevent one person from experiencing what we did, then it was worth it.
Pros: Bar
Cons: Service
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