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Businiess name:
Ristorante Portofino
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Review by:
citysearch c.
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Review content:
My daughter booked one of their banquet rooms for her wedding. About 3 weeks before her wedding date the group manager informed her that she never signed a contract to hold the ceremony there, even though we had several emails back and forth over several months asking about and getting answers to our questions regarding the ceremony versus the reception. We had to change the time of the ceremony and send out that information since we had alreay sent inivtations. They did not have appropriate help to set up or to serve at the reception. Some of our guest waited an hour. Instead of servers serving the wine at the tables the bartender just opened bottles and allowed people to take full liter bottles to their tables, resulting in every bottle being opened and almost all ended up half full. I would not recomend this restaurant or it's management to arrange anything!!
Pros: View
Cons: Customer service
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