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Businiess name:
Roto-Rooter Plumbing & Water Cleanup
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Review by:
citysearch c.
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Review content:
Our kitchen sink backed up today. I tried to do the manly thing so I bought a pipe wrench, a snake and some drain cleaner. Two hours later, my wife insisted I call Roto-Rooter. Adam (Technician 929) showed up in less than an hour. He was one of the most courteous and likable workman we've ever dealt with. He explained what caused the back up, where it was probably located and how he would use a long 75 foot snake to clear it. He then set about checking the plumbing that I had already disassembled ( I couldn't progress very far because I didn't own the right tools) and he showed us how the original plumbing was rusting through. He helped us to decide whether we should go with metal or plastic replacements, and discussed costs. He didn't try to direct us to the more costly service or parts, but he did explain the pros and cons of metal versus plastic fittings and he helped us determine what the best course would be for the long run. He applied Roto-Rooter Pipe Shield treatment and explained how it kept pipe free of build-up and how we should use it regularly. He then cleaned up after himself leaving absolutely no trace of a very dirty job just having been completed. We are going to hold onto his name and ask for him specifically if we need any other plumbing or sewer services in the future.
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