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Businiess name:
Boston Pain Care Ctr
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Review by:
Wendy H.
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Review content:
My primary pain doctor decided to join their practice in November, so I followed him over.
In the beginning things were great. I felt the staff was wonderful and the care I was
getting, incredible. After only 1 month, they knew me by name and addressed me by it. It
was very nice.
Then suddenly after 1 month of treatments, I get a phone call out of the blue. They told
me that they DO NOT take my insurance and they are cancelling all future appointments that
I had scheduled which included a Trigger Point Injection visit, a second part of a Sleep
Study visit, a visit with the pain nurse practitioner for my first full month of pain meds
for pain management and an Epidural for my Sciatica. They left me high and dry!!!! I only
had less than 2 weeks of pain medication, but was okay with muscle relaxants refills. I
immediately called my Primary Care and luckily he was able to help me with the medication
issue and gave me some advice. He was astonished that this clinic did this to me in this
manner!!! He felt it was irresponsible and unprofessional! He also stated that if I get
any bills, don't pay them, due to this lack of responsibility!!! Now I have to wait until
the end of April to see a new pain doctor for my pain management needs, no thanks to this
clinic! If you need to get into a pain management program, find somewhere else if you can.
Avoid this clinic at all costs!!!
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