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Businiess name:
Dental Elements
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Review by:
citysearch c.
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Review content:
This office opened up near my house and I decided to give them a try. Don't be fooled by their trendy office and downtown location- the dentist sucks and so did his super chatty assistant.
When I came for my first appointment the doctor spent the first 30 minutes trying to sell me on aesthetic procedures such as cleaning and invisilign . He didn't address the health of my teeth until deep into his pitch on the extras. I had to redirect the subject to a cavity I thought that I might have before he switched roles back to dentist from salesman.
So because I had used up my insurance on xrays and my 6 month cleaning at this point, I scheduled the next appt to have my cavity fixed.
This was the worst idea. While he was drilling in my mouth I could feel him hit a nerve which shot through my mouth like a bullet. After I threw my hands up, as instructed if I felt pain, he reluctantly pulled back and in disbelief asked me if I could feel it. Of course, stupid....anyway, he actually argued with me and said that he had given me a large dose of Novocaine and i couldn't possibly feel anything and told me that it must be the cold from the water. He asked if he could try again and low and behold he hit the nerve again. We played this game a couple times and he was a total a-hole when he had to numb me more. Needless to say I never went back.
Oh and they have this great little trick where they overcharged with each visit but never notified me until my next visit. This happened both times. They had automatically scheduled my next cleaning for 6 months later and when I called to cancel, I remembered to inquire about any overpayments I may have made. Oh, whoops, I had overpaid by $115 last time and they were never going to bother to refund it. I had to have quite a few conversations with them back and forth about how I never had any intentions or returning and I wanted my money. That was over 3 weeks ago and guess what? I still haven't received the check they were putting in the mail. Looks like this won't end still...........
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