Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Appliance Factory Outlet
|
|
Review by:
citysearch c.
|
|
Review content:
**Do not purchase appliances from Appliance Factory Outlet!! **\r
\r
I just bought a new KitchenAid refrigerator for $2,649.00. It was defective upon delivery - the ice/water does not work. After waiting for 1 week for a repair appointment, then another week for the ""magical part"" to be delivered and installed...ice and water still do not work. Appliance Factory Outlet does not care and continues to tell me this is between me and the manufacturer. 2 days after it was delivered I demanded a replacement or a refund...no dice. The manager is some young kid who hangs up on customers when they are upset (not out of line, no foul language, etc.). I feel like my hands are tied. KitchenAid is no help either - they will ""attempt another repair"". Well the next repair makes three and then we will have to fight them with the lemon law provisions. In total I have wasted 12 hours on the phone with AFW and KitchenAid as well as the repair company. I have missed a total of 4 hours of work and have had to pay for ice/water this whole time (trust me...you never know how much you really use until you have to buy it). In short...go to a reputable appliance dealer who cares about the satisfaction of their customers and will go to bat with the manufacturer when a defective product is delivered.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|