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Businiess name:
Hillcrest Automotive
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Review by:
citysearch c.
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Review content:
Approximately 6 months ago, I let Hillcrest Automotive repair the brakes on my vehicle. I paid $343.02 for the necessary work. This past weekend while driving around, I heard some loud noises coming from the rear of my vehicle. At the next traffic light, I was surprised to find that I had no brakes. Fortunately, no one was in front of me as a glided through the intersection. I got the car to the Goodyear dealership in Spanish Fort to look for the problem. They found that the brake work performed at Hillcrest Automotive was improperly performed which led to a complete failure of the brake system. They repaired the problem and charged me $256.93 to correct the issue that I thought had been repaired by Hillcrest Automotive. Earlier this week I took the original invoice, and the Goodyear invoice to Hillcrest automotive to see if they would make things right. The owner said that the brake work was performed too long ago and he also would not accept the word of the Goodyear dealer as to the cause of the problem. I have since learned that others have also been quoted high prices for routine work. One person was quoted almost $1500 for a brake problem that was corrected by another shop for less than $150. I am not trying to discourage anyone from using Hillcrest automotive, but I thought that it would be only fair to write out the facts and let you decide for yourself if you would trust them to perform work on your vehicle.
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