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Businiess name:
Enoteca Vin
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Review by:
citysearch c.
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Review content:
It would've been nice to have been welcomed with a smile, but we weren't. The female who seated us asked us if she could get us beverages, and my husband and I asked for water and coffee, but we never saw her again. Why ask us what we want then never come back? No new customers came in after us for awhile, so who knows where she disappeared. When our next server finally showed up after a few more minutes, we reordered our beverages then waited about 5 more minutes to finally get them. At least we received small scones to snack on as we waited for beverages, albeit with dry mouths. Our food came out promptly, brought out by another worker. It really was tasty and hot. I had the French toast gratin which is more like a bread pudding/dessert, but that's what I like. My husband's omelet and grits were yummy, too. However, our server (or any of the other two staff people who at this point had interacted with us) never came to ask how our food was or if we needed anything else as we ate. He passed us several times and never said a word. It seems like we weren't the only ones experiencing this. No one was attentive regarding topping off my hubby's coffee, so his cup sat empty awhile. We saw our server again once we were already done eating and sitting awhile. The server certainly swiped our credit card quickly and brought our receipt back quickly. We really felt he was attentive right when it was about time to get us out of there. At least he thanked us for coming, but I do expect at some point to be asked how the food is or if we need anything as we eat., not when we're done eating. We enjoyed the food and would love to try more of it, but we didn't have the Southern welcome and happy great service we've experienced at comparable restaurants/brunches like at Piedmont, South, or Watts Grocery (or lunch at 18 Seaboard!). You soon realize how important attentive, friendly service plays a part in your overall restaurant enjoyment..
Pros: Food quality
Cons: Inattentive and neutral service
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