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Businiess name:
Austin Regional Clinic:Anderson Mill
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Review by:
citysearch c.
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Review content:
I've been going to ARC on Anderson Mill for all of my doctoral needs for quite some time now (over 5 years). If it's not the sneezing kids in the lobby (who are never persuaded by the receptionists to use the sick-kid room), it's the phone-tag I play with them multiple times for each visit. I always have my call directed to the wrong person, and it seems every single time the person on the other end quite literally SCOFFS at me and alludes to the fact that I am wasting their time. I'm no hypochondriac here, either! Using the online appointment scheduler this time was the final straw. I had 'applied' to be seen by a doctor early wednesday. My tonsils are acting up, I'm having trouble speaking and swallowing. Three days with no response I decide to call, get the classic ARC-style looparound with the phonecalls, and get rudely told by a girl that there weren't any open appointments, and that's why they didn't call. I asked if that was proto-call, 'cos if I would've known I would've checked around somewhere else.. not been sick all this 4th of July weekend. She ever-so-curtly responds that it really isn't her department (of course), and she can do me a FAVOR by getting me in late next week.
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