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Businiess name:
Kelly's Kawasaki
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Review by:
citysearch c.
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Review content:
Overview - Bad sprockets & chain after 3000 miles, a $300+ fix! Empty gas tank!\r
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I purchased a 2000 Vulcan 800 Classic from Kellys the sales staff was friendly and helped me on my way. I leave there and about 10 miles out I start to run out of gas! Im then praying I can make it to a gas station 5 miles down the road. I made it there to find that they didnt even fill up my gas tank. Nice! A whopping $6.00 out of pocket cost. I then get home excited about my new purchase and see that the bike is fifthly, no detailing, no cleaning and rain spots all over it. At the dealership I was just so happy to get the bike I just didnt pay attention. \r
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All of this just minor stuff until 3000 miles later! I start noticing the bike not handling so good as if the chain and sprocket are truly worn down. I lube the chain every 300 miles which is once or twice a week, so I bring the bike in for a oil change and ask them to look over my sprockets and chain and they tell me I need new ones! A new chain and sprockets after 3000 miles - COME ON! A new chain and sprockets should last 15000 to 20000 miles if you take care of it. I then talk to the GM ""Chad"" and tell him that this is wrong and he says ""well you have put on 3000 miles"" I tell him it should last 15000 miles and he says ""well it is a used bike"" I then say shouldn't it have been checked or replaced prior to my purchase - he then says ""it was"". \r
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So NO reimbursement, No discount, No Im sorry, just ""I suggest you fix it""! I will never buy or service another motorcycle through this company ever again! If you do buyer beware! Smiles at sale and stealing and screwing at service!
Pros: They can sale
Cons: Empty take of gas, chain & sprocket problems
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