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Businiess name:
Saban's Rent A Car
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Review by:
citysearch c.
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Review content:
IF I WOULD OF KNOW HOW AWFUL THEY ARE I WOULD ON NEVER WENT TO THEM. WE WENT TO THE ONE ON INDIANSCHOOL AND PICKED UP A VAN, DIDNT REALIZED THEIR SEAT BEALTS WERENT WORKING PROPERLY UNTIL WE GOT TO THE HOUSE TO LOAD UP THE VAN. I CALLED AND TOLD THEM IF WE COULD EXCHANGE IT FOR A DIFFERENT ONE AND THEY SAID OK. BUT INSTEAD OF GOING TO THE ONE ON INDIANSCHOOL WE WENT TO THE ONE ON 29ST AND MCDOWELL AND GOT A DIFFERENT VAN. THE VAN WAS DOING GREAT ON OUR WAY TO CALIFORINA UNTIL SUNDAY MORNING WE WENT TO MCDONALDS AND AS WE WERE GETTING READY TO LEAVE THE VAN DIDNT WANT TO START. I CALLED THEM AND I WAS PUT ON HOLD WITHOUT EVEN TELLING ME TO HOLD SO I WAS BASICALLY TALKING TO MYSELF. I HUNG UP AND CALLED BACK, THEY ANSWERED BUT HUNG UP ON ME. I CALLED BACK AND HE SAYS TO HOLD ON, UGH I WAS VERY ANGRY AT THIS MOMENT. WHEN HE COMES BACK I TELL HIM WHAT THE PROBLEM WAS AND HE SAYS TO CALL BACK IN 15 MIN. OH THEN I WAS REALLY PISSED OFF BECAUSE WE HAD A FEW LIL ONES WITH US AND THEY WERE CRANKY AND CRYING BECAUSE IT WAS HOT. THANK GOD MY BROTHER FIXED IT AND GOT IT TO START. SO MONDAY MORNING WE ARE GETTING READY TO COME BACK TO PHOENIX SO MY BROTHER CHECKS THE VAN, EVERYTHING LOOKS FINE. AS WE GET INTO INDIO THE VAN STARTS TO OVERHEAT, SO WE PULL OVER AND LET IT COOL DOWN. SO WE GET BACK INTO THE ROAD AFTER 30MIN, WITHOUT THE A/C. LET ME REMIND YOU THAT WE HAVE A 2,3,5,AND A 10 YR OLD. IT WAS TOO HOT FOR THEM SO WE HAD TO KEEP TURNING OFF AND ON THE AC. IT WAS HORRIBLE. MY MOM AND I TOOK THE VAN BACK TO THEM ON TUESDAY MORNING AND WE TOLD THEM WE HAD THE WORST TRIP EVER AND THEY DIDN'Y CARE HOW MUCH WE AND THE KIDS SUFFURED WHEN WE HAD TO DRIVE WITHOUT THE A/C. THEY DIDN'T GIVE US A DISCOUT BUT CHARGED MY MOM $700.00, WHEN THEY SAID IT WAS ONLY GONNA B $449.00 PLUS $10.95 A DAY FOR INSURANCE WHICH WE THOUGHT IT COME OUT TO ABOUT $500.00. THIS WAS A TOTAL RIP OFF AND I HOPE THEY DO GET SHUT DOWN A.S.A.P!!!!
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